Frequently Asked Questions

Yes! We specialise in parts for European makes like BMW, Audi, Volkswagen, Mercedes-Benz, Volvo, Peugeot, and more. If you can’t find what you need, contact us and we’ll source it for you.

We stock a mix of high-quality OEM (Original Equipment Manufacturer) and trusted aftermarket parts. Product descriptions will specify the type. If you need a specific brand, just ask!

Use our vehicle lookup tool or enter your registration number to match parts. If you’re unsure, contact our team with your rego or VIN and we’ll confirm the right part for you.

If you created an account, log in and go to “My Orders” to view your full order history and track current shipments.

Click on “Forgot Password” at the login screen and follow the prompts to reset your password via email.

Yes! We offer flexible payment options like Afterpay, so you can pay in instalments over time. Simply select your preferred method at checkout.

We accept Visa, Mastercard, PayPal, Afterpay, and bank transfers. All payments are securely processed to protect your information.

No account is required—you can check out as a guest. However, creating an account makes it easier to track orders, save your vehicle details, and manage returns.

No, Click & Collect is completely free!

Yes—as long as they have your order number and a copy of your ID or written permission, we’re happy to release the order to a nominated person.

You can pick up your order from our warehouse at the address provided in your confirmation email. Please bring your order number and photo ID.

We’ll send you a confirmation email or SMS as soon as your order is ready for pickup. Most Click & Collect orders are ready within 1–2 business days.

Yes—we do! You can select the Click & Collect option at checkout and pick up your order from our Auckland warehouse.